Shipping & Returns


We offer FREE shipping & FREE returns.

Shipping

We usually ship orders within one to two business days. 

Returns

We accept returns for up to 30 days after your date of purchase.

If you need to return an order, please email us at cs@cientausa.com with your order number. We will email you a free FedEx or USPS return label. All shoes must be returned unworn and in their original shoe boxes. Please do not use the shoe box as the shipping box.